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Check-in and Boarding Information Baggage Rules

Information

Information for code-share flights.

Operating carrier of code-share flight will provide service at airport and in-flight.
Check-in process and service varies by flight.
Please consult withJAL International reservation or your travel agency for details.

When traveling on codeshare flights operated by partner carrier, the operating carrier's conditions of carriage may apply with respect to certain services.
AA operating code-share flight, please click here. (PDF 322 KB)
WS operating code-share flight, please click here.

Carry-on Baggage

Each passenger is permitted one piece of carry-on baggage.

A passenger may carry on board one personal belonging, such as a shopping bag or handbag, and one baggage satisfying the conditions below.

Sum of Three Dimensions Dimensions Total Weight
Not more than 115cm (45in.) W55cm×H40cm×D25cm
(W22in.×H16in.×D10in.)
10 kg (22 lbs.)

If your baggage is oversized or overweight, or unable to be appropriately stowed in the cabin due to the stowage limitations, it may need to be checked in cargo compartment at the gate.

Inside the Cabin

For your own safety and comfort, please stow your Carry-on baggage under the seat or in the overhead compartments properly.

  • If your baggage is not securely stowed, it may injure yourself or the others in case of turbulence.

  • If your baggage is not securely stowed, it may be scattered in the aisle or emergency exit area and hinder emergency evacuation

  • If you keep your baggage on a lap, it would hinder taking a proper brace position in case of emergency.
  • *If you are seated directry behind screen, emergency exit or cabin separating wall and do not have a seat in front of you, your carry-on baggage may not be placed at your feet.
  • *If you are travelling on Business Class <JAL Shell Flat Seat> or Premium Economy <JAL Sky Shell Seat> , carry on baggage may not be placed under the seats in front of you upon departure and arrival. Please use the overhead compartments for stowage.

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Precautions for Using Electronic Devices

Electronic devices categorized under the Civil Aeronautics Act in Japan as dangerous items for air transportation is shown below. Please switch off restricted electronic devices when cabin attendants request to do so after passenger entry door is closed.
Those who break the law may be subject to fine of up to 500,000 yen. (Civil Aeronautics Law, Enforcement, Article 164-15)
Also, please switch off electronic devices in your checked baggage.

As of July 1, 2012

Permitted while passenger entry door is open

Electronic devices that emit electronic signals:
cell phones, PHS, transceivers, radio-controlled toys, wireless headphones, wireless earphones, wireless microphones, battery powered IC tags, personal computers (PC), personal digital assistants (PDA), electronic game machines, wireless PC peripherals, wireless pedometers, wireless heart rate monitors, wristwatches with wireless functions, wireless keys.

Permitted while passenger entry door is open
and during flight (*)

All of the above-mentioned items even in a non-electronic signals-emitting setting, TVs, radios, pagers, GPS receivers, video cameras, video players, DVD players, digital cameras, digital audio equipment, wired & battery type headphones, wired & battery type earphones, word processors, electronic organizers, electronic dictionaries, printers, battery chargers, toys with voice or touch activated speakers and monitors.
  • (*) From the time when seat belt sign is turned off or when the announcement allowing the use of electronic devices is made, to the time announced before landing that the use of electronic devices is prohibited.
  • - Company rules restrict the use of electronic devices other than the items mentioned above.
  • - Personal computers (PC), personal electronic devices, and electronic game machines must be connected to JAL wireless LAN service to be used during flight.
  • - Do not apply strong impacts to any electronic devices containing lithium-ion secondary batteries. (e.g. stepping upon, dropping into gaps of the seat, etc.) This may deform the battery and break the protection circuit built into the battery and cause overheating, explosion or fire.
  • - Cabin attendants may ask you to refrain from using electronic devices when there is a passenger who use pacemakers or other medical devices around you.
  • - Please be thoughtful of passengers around you when you use the cell phone in cabin.

Kids Phone by NTT Docomo, Junior Phone by au and Mimamori Series by Softbank must be turned off completely as possible in advance.

Some airports may employ CT scans for baggage reinspection, in addition to standard X-ray scans. The increased X-ray exposure may affect photographic film. Therefore, it is recommended that you carry your photographic film with you into the cabin with your carry-on baggage.

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Checked Baggage

With JAL, up to two pieces of baggage can be checked in for free*.
(In first and business class, up to three pieces of baggage are free)

  • * Under IATA provision and U.S. Department of Transportation order, below may not be applied if your itinerary includes flights operated by other airlines (including codeshare flights).Please check each checked carrier's baggage rule.
    Detail of new IATA provision
    If either one of your flight is operated by Japan Airlines(JAL) and other by British Airways for Tokyo=Europe itinerary, JAL's free bagagge allowance will be applied through both flight between Japan and Europe.(JMB FLY ON status member's benefits will not be applied)

Free Baggage Allowance

  • Non-members
  • JMB FLY ON members, JGC members
Class Free Baggage Allowance Piece Weight
Per Piece
Total linear dimensions
First class 3 32kg(70lbs) per piece
A + B + C ≦ 203cm
*Including any wheels and handle(s)
Business class
Economy Class
(Premium Economy is included.)
2
23kg(50lbs) per piece
Infants entitled to a seat Same free baggage allowance as adult A fully collapsible stroller, carrying basket and car seat for infant or child may be accepted without charge.
Infants not entitled to a seat 1 piece with same total linear dimensions (length+height+width) and weight as accompanying adult.
  • * 32kg (70 lbs) for passenger travelling to/from Brazil connecting from/to JAL (JAL operated flight) within 24 hours.
    Passengers must fly over the pacific ocean when traveling to/from Brazil.
  • Note: Other rules apply to passengers entering or departing from the US. Please click here for more information.
  • Note: As cargo space is limited on each type of aircraft, please understand that we may be unable to load all checked baggage on the flight.
  • Note: It will be refused to carry as Checked Baggage in case it is not properly packed in a suitcase or other suitable container to ensure safe carriage and conveyance by the baggage belt. If the baggage consists of two or more parts, it should be packed or wrapped wholly and securely to avoid the separation.Otherwise, it cannot be checked-in as 1piece as that may damage other baggages or the airport facility.

Excess Baggage

For baggage in excess of the free baggage allowance, an excess baggage charge applies under JAL regulations.

Type of Excess Excess Baggage Charge
(*)Applicable charges in USD will be converted to local currency for the case of departure from countries other than Japan.
Japan, Asia, India, Oceania⇔Hawaii, North/Central/South America, Europe, Middle East, Africa
Extra piece (per piece) 15,000yen (150USD)
Overweight (per piece) more than 23 kg ~ 32 kg or under:6,000yen (60USD)
more than 32 kg ~ 45 kg or under:45,000yen (450USD)
Oversize (per piece, total linear dimensions) exceed 203cm:15,000yen (150USD)
Japan⇔Asia, Guam, Oceania
Extra piece (per piece) 10,000yen (100USD)
Overweight (per piece) more than 23 kg ~ 32 kg or under:6,000yen (60USD)
more than 32 kg ~ 45 kg or under:30,000yen (300USD)
Oversize (per piece, total linear dimensions) exceed 203cm:10,000yen (100USD)
Japan Domestic (in case CONDITIONS OF CARRIAGE (INTERNATIONAL PASSENGERS BAGGAGE) applied)
Extra piece (per piece) 5,000yen (50USD) (*1)
Overweight (per piece) more than 23 kg ~ 32 kg or under:1,000 yen (10USD)(*1)
more than 32 kg ~ 45 kg or under:15,000 yen (150USD)(*1)
Oversize (per piece, total linear dimensions) exceed 203 cm:5,000 yen (50USD) (*1)

(*1)Consumption tax excluded

  • Note: Maximum checked baggage per passenger is +7 pieces on top of free baggage allowance of each boarding class. For Manila route, maximum of 5 pieces per passenger including free baggage allowance regardless of boarding class.
    When we do not have enough space for cargo storage room, extra pieces of baggages which exceed free baggage allowance will be offloaded. In such cases, those baggages will be sent to the destination on next available flight.
  • Note: Baggage weighing more than 45 kg (100 lbs.) will not be accepted as checked baggage.
  • Note: Excess charge will be summed up if the baggage is applicable for different types of charges.

Pet Charge

Charges for each pet container will be assessed according to the route.

  Excess Baggage Charge
(*)Applicable charges in USD will be converted to local currency for the case of departure from countries other than Japan.
Japan, Asia, India, Oceania⇔Hawaii, North/Central/South America, Europe, Middle East, Africa
Per container 17,500yen (175USD)
Japan⇔Asia, Guam, Oceania
Per container 12,500yen (125USD)
Japan Domestic(in case CONDITIONS OF CARRIAGE(INTERNATIONAL PASSENGERS BAGGAGE) applied)
Per container 5,000yen (50USD) (*1)

(*1)Consumption tax excluded

  • Note: Only dogs, cats, certain household birds, rabbits, ferrets, hamsters, guinea pigs, squirrels, and chinchillas are acknowledged by JAL as "Pets".
  • Note: At the time of reservation, we will ask your crate size (width/height/depth), total weight of your pet and crate together, type and age of your pet. There is a limit of size and number of pet crate per each aircraft types. We might need several days to confirm your reservation due to the limited space of each aircraft.

Surfboards and Windsurfing Equipment Charge

Charges for each carry bag will be assessed according to the route.

  Excess Baggage Charge
(*)Applicable charges in USD will be converted to local currency for the case of departure from countries other than Japan.
Japan, Asia, India, Oceania⇔Hawaii, North/Central/South America, Europe, Middle East, Africa
Surfboards::Per carry bag
Windsurfing:Per set
15,000yen (150USD)
Japan⇔Asia, Guam, Oceania
Surfboards::Per carry bag
Windsurfing:Per set
10,000yen (100USD)
Japan Domestic(in case CONDITIONS OF CARRIAGE(INTERNATIONAL PASSENGERS BAGGAGE) applied)
Surfboards::Per carry bag
Windsurfing:Per set
5,000yen (50USD) (*1)

(*1)Consumption tax excluded

  • Note: Surfboards:Maximum of 2 surfboards per each carry bag.
    Windsurfing:One board, one mast, boom and sail per set.
  • (*)If your surfboard or windsurfing equipment exceeds 120cm (100cm if the aircraft is 737) in length, please consult withJAL International reservation or your travel agency in advance.
  • (*)Other sports equipments will be handled as normal baggage and will be charged extra baggage fee under JAL regulations if weight or size is over free baggage allowance.

Bulky Baggage, Musical Instruments

If your baggage is oversized or overweight, it may not be accepted on our flights because the space in cargo compartment is limited. Please consult withJAL International reservation or your travel agency in advance if you are carrying the followings.
Items that exceed 120cm (47 in.) (*) or total linear dimensions exceeding 203cm (80 in.).
Items that weigh more than 32 kg (70 lbs.).
Large musical instruments such as cello, contrabass and etc.

  • (*) If the aircraft is 737, Items that exceed 100cm (39 in.)
London, Paris, Helsinki, Dubai and Australia routes

Checked baggage exceeding 32 kg (70 lbs.) for 1piece cannot be accepted in principle. Please either divide them to be less than 32 kg (70l bs.)

Seoul (GIMPO) airport

Checked baggage exceeding 137cm X 46cm X 55cm (Sum of Three Dimensions 238cm) for 1piece cannot be accepted in principle due to airport facility.

Please contactJAL International reservation or your travel agency for further information in advance.

It is prohibited by law to carry dangerous goods into the cabin or to include them in your checked baggage.

Excess Liability Charge

There is a limit to a Carrier’s liability for checked baggage. Passengers may pay the prescribed excess value charge for valuable items at the time of check-in to raise the limit of liability to the declared amount up to US$5,000.

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Baggage Limits, Etc.

When travelling on a codeshare flight the operating carrier's baggage policy applies. Please consult withJAL International reservation or Operating carrier or your travel agency for details.

Items Prohibited for Carry-on

It is prohibited to carry any item that could be used as a weapon into the cabin. Carrying a knife or other restricted item into the cabin is a violation of Japan's Aviation Law and subject to a fine of up to 500,000 yen. If you are found to be carrying such items at a security check when departing from the US or another country outside of Japan, you may be subject to fines under the laws of that country. The following items cannot be carried onto aircraft and should be placed in checked baggage beforehand: knives, blunt and/or heavy items that could be used as a weapon, sharply pointed items, and any other items that could be used as a weapon.

Dangerous Goods

For the items which are not accepted as Checked baggage or Carry-on baggage, Please check the following JAL regulations.

Examples of Dangerous Goods

Expensive Items, Valuables and Fragile Articles

The items listed below should be carried with you and not included in your checked baggage.

Expensive items: Cash, jewelry, precious metals, securities, bills of exchange, works of art and antiques.
Valuables: Documents, electronic data, passports and other personal identification required for travel, samples, credit/bank cards, cash vouchers, bankbooks, checks, commuter passes, keys, computers and computer accessories, mobile phones, film cameras, digital cameras, video cameras, medication, paintings, watches, mementos, etc.

JAL will not be liable for any damage to fragile articles such as musical instruments, sports equipment (including golf club, surfboard, windsurfing equipment, diving equipment, bicycle, etc.), ceramics, glass articles and liquors, if the damage result from the inherent defect, quality or vice of the item, although adequate precautions will be taken in their handling.
JAL also does not assume liability for the following damage to baggage, although adequate precautions will be taken in their handling.

  • Damage to baggage from excess weight or over packing, or owing to defects in the baggage itself such as from normal wear and tear.
  • Loss of protruding parts such as detachable wheels, straps, hooks and name tags.
  • Minor damage such as scuffs, cuts, dents and dirt.
  • Damage caused by TSA (Transportation Security Administration)Inspection.

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In case of problems with your baggage (damaged or lost luggage, or lost property)

We aim to always deliver our customers' baggage to its destination. However, from time to time baggage may be damaged or delayed due to bad weather or technical problems. Please accept our sincerest apologies if you have suffered any such issue. In an event such as the above, JAL will do our utmost to resolve the problem.

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