Receipt retrieval

For passengers who have completed boarding the last flight in itinerary before November 15, 2017

  • Please retrieve your electronic receipt from the button below.

Retrieve electronic receipt

  • Notes

    • Electronic receipt is retrievable until 45 days after the boarding date for the last flight segment.
    • Electronic receipts are not available for tickets that were purchased at JAL Group counter or via telephone and paid by cash, bank transfers, JAL Coupon or JAL Travel Voucher, or tickets that were purchased outside Japan.

For passengers who have completed (or will complete) boarding the last flight in itinerary after November 16, 2017

  • Please retrieve your web receipt from the button below.

Display web receipt

  • Notes

    • Electronic receipt is retrievable until 1 year after the boarding date for the last flight segment.
    • For details, please refer to "About web receipt".
    • About web receipt

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